Returns & Exchanges

We currently do not do any refunds. Please read all item descriptions carefully and ask us any questions you might have before you make your purchase. We will gladly replace any item that is faulty* or is not what you originally ordered. Please keep in mind that shipping fees are never refundable unless the mistake was on our part. If something is not right, email us immediately quoting your order number, your name and address, details of the product and the reason for return. We will then advise you on how to proceed with the return and item replacement. Please note that no unauthorized returns will be accepted and will be re-sent back to you. You MUST notify us and wait for our approval and instructions before shipping an item back to us.

For orders within Singapore, unworn merchandise in its original condition* with attached tags and packaging, returned within 7 days of the shipping date will be promptly processed. For International orders, unworn merchandise in its original condition* with attached tags and packaging, returned within 30 days of the shipping date will be promptly processed.

Be sure your package is insured and prepaid. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods or at least provides a form of tracking.

Please note that when trying on items of clothing, ensure that you are not wearing makeup/ perfume/ aftershave/ deodorant which may leave marks or a scent on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.